FAQ

tk 71 FAQ — Bonus, Deposit and Security

This page brings together clear and detailed answers to the questions that come up most often before or during play at tk 71. From the rules for claiming the welcome bonus to withdrawing money via bKash, using the mobile app and keeping your account secure — everything is covered step by step below.

100% Welcome Bonus Mobile App Secure Payment 24/7 Support
Bonus and Offers

Welcome Bonus

When you make your first deposit at tk 71, you get a 100% bonus up to ৳15,000. The questions below explain the rules and conditions for claiming the bonus in detail. This bonus can be used on slot games and other games.

After opening a new account at tk 71, a 100% bonus is automatically added on your first deposit, up to ৳15,000. Example: deposit ৳1,000 and ৳1,000 bonus is added — total balance becomes ৳2,000. No separate code is needed to claim the bonus; just deposit a minimum of ৳300 into your account.

A wagering requirement means you must place bets with the bonus amount a set number of times before you can withdraw your winnings. At tk 71, the wagering requirement for the welcome bonus is 10 times the bonus amount. Example: if you receive a ৳1,000 bonus, you must place ৳1,000 × 10 = ৳10,000 in bets. Every bet placed with the bonus money counts toward this target.

tk 71 bonuses have a set validity period, which starts counting from the day the bonus is added to your account. If wagering is not completed within this period, the bonus is automatically cancelled. To find the exact validity period, check the bonus section of your account or the Terms and Conditions page, or ask via live chat.

Generally, tk 71 slot games (such as Gates of Olympus, Fortune Tiger, Sweet Bonanza) contribute 100% toward wagering. Live casino games such as Baccarat or Roulette may be counted at a different rate. To find out the contribution rate for specific games, visit the tk 71 Casino page or contact live support. Sports betting including cricket betting may also have a different contribution rate.

The maximum limit on the 100% bonus offer is ৳15,000. So if you deposit ৳30,200, the bonus will be ৳15,000 (capped at the maximum) — total balance ৳45,200. Wagering will be ৳15,000 × 10 = ৳1,50,000. This means that for larger deposits the bonus amount stays the same, and wagering is calculated only on the bonus.
App and Devices

Playing on Mobile

You can easily play at tk 71 from a smartphone or tablet. Apps are available on both Android and iOS platforms. Visit the tk 71 App page to find out more.

Both the tk 71 Android (APK) and iOS apps are available through official channels. Rather than downloading from third-party sites, get the app directly from tk 71's official source — this eliminates the risk of viruses or fake files. With the app you can enjoy slots, live casino and betting from anywhere.

Yes. Open the tk 71 site from your mobile browser, then choose "Add to Home Screen" from the Chrome or Safari menu. This creates a shortcut icon, and tapping it will open the site with an app-like experience — no separate installation needed.

tk 71 supports any modern Android (version 5.0 or above) and iOS (version 12 or above) device. Tablet users will also get the full experience. On older or low-RAM phones, closing other apps before launching heavy games (such as live casino) will give better performance.

First, clear your browser or app cache: in Chrome go to Settings → Privacy → Clear Browsing Data; in the app go to your phone's Settings → Apps → tk 71 → Storage → Clear Cache. Then refresh the page. If the problem continues, check your internet connection or contact support.
Payment

Withdrawals

You can withdraw from tk 71 to any mobile wallet — bKash, Nagad, Rocket or Upay. Answers to common withdrawal questions are given below.

Yes. tk 71's withdrawal rule requires you to use a mobile wallet — bKash, Nagad, Rocket or Upay — registered in the same name as your account. Payments to wallets held in someone else's name are not processed. This is an important rule to prevent fraud and protect players' funds.

After submitting a withdrawal request at tk 71, your money generally reaches your bKash, Nagad, Rocket or Upay wallet within 1 hour. During busy periods it may take slightly longer, but this is rare. If the process is taking too long, contact live chat.

No, not directly. To withdraw winnings earned with bonus funds, the wagering requirement must be completed first. For the welcome bonus this is 10 times the bonus amount. Once wagering is done, the full amount of winnings becomes withdrawable. Your own deposited funds can be withdrawn at any time.

Yes. tk 71's payment processing runs seven days a week, around the clock. Withdrawal requests submitted on Friday-Saturday or at night will generally reach you within 1 hour. The support team is also active 24/7, so you can get immediate help with any issue.

The minimum withdrawal amount at tk 71 is ৳500. Withdrawal requests below this amount cannot be submitted. If your balance is above ৳500 and your wagering requirement is met, you can withdraw at any time.
Account Security

Security and Privacy

Account and financial information security is tk 71's top priority. Detailed data usage policies can be found on the Privacy Policy page.

Not at all. Your OTP (One-Time Password), bKash PIN, Nagad PIN or Rocket PIN should never be shared with anyone — not even a tk 71 support agent. The real tk 71 will never ask for your OTP or wallet PIN. If someone asks for this information, they are a fraudster — report it immediately via live chat.

Yes. tk 71 uses SSL (Secure Sockets Layer) encryption, meaning your login details, payment data and personal information are transmitted in encrypted form over the internet. If you see "https://" and a padlock icon in your browser's address bar, your connection is secure.

The real tk 71 always has a specific web address — check the URL carefully in your browser; if there are spelling mistakes or extra characters, it is fake. Instead of following unfamiliar links to the site, type the address directly. Be cautious of fake pages on social media that lure you with "extra bonuses".

Use a password of at least 8 characters combining uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9) and special characters (#, @, !). Do not use your date of birth or phone number as a password. Do not use the same password on multiple sites — create a separate, unique password for tk 71.

Change your password immediately and report the matter to tk 71's 24/7 live chat. The support team can temporarily suspend the account and investigate. Also check your bKash or Nagad app for any unauthorised transactions and change their PINs if necessary.
Deposit Methods

Deposit Money

You can deposit money to tk 71 through four mobile wallets: bKash, Nagad, Rocket, and Upay. The minimum deposit is ৳300. After tk 71 Login, you can easily make a deposit from the deposit section.

tk 71 itself does not charge any processing fee on deposits. However, your mobile wallet operator (bKash, Nagad, Rocket or Upay) may deduct a service charge according to their own rules — check with your wallet app or the operator's customer care for details.

Deposits are usually added to your account instantly. If not, first refresh the page and confirm the transaction SMS or notification from your wallet. If the transaction was successful, contact tk 71's live chat with the transaction ID and time — the support team will resolve it quickly.

tk 71 supports four popular Bangladeshi mobile payment methods: bKash, Nagad, Rocket and Upay. Rocket is Dutch-Bangla Bank's mobile wallet. All four methods accept deposits starting from a minimum of ৳300.

Log in to tk 71, go to the deposit section and select Nagad as the method. Enter the amount (minimum ৳300) and make the payment from your Nagad app to the Nagad number provided. Once the payment is complete, submit the transaction ID on the site — your balance will update within a few minutes.

The bKash deposit process is straightforward. On the tk 71 deposit page, select bKash as the payment method and the site will give you a bKash number. Send money from your bKash app to that number and enter the reference number in the designated field on the site. Use the bKash number registered in your own name.

Have more questions? We're always here to help

If you don't find an answer on this page, tk 71's support team is available seven days a week, twenty-four hours a day in both Bengali and English.

For the fastest service, use the site's live chat — you'll usually get a reply within a few minutes.

24/7 Live Chat — from the site menu or app