tk 71's Privacy Policy

1 Introduction and Applicability

This privacy policy applies to all users of the tk 71 platform. When you visit our website, register an account, or use any of our services, you are considered to have accepted the terms of this policy. This policy is an integral part of our Terms and Conditions.

tk 71 treats your privacy with the highest importance. We believe that transparency is the foundation of trust. That is why we explain in detail what information is collected, how it is used, and what your rights are.

2 What Information Is Collected

2.1 Registration Information

We store the information you provide when creating an account. This includes:

• Full name and date of birth (for age verification — a minimum age of 21 is required to open an account at tk 71)
• Mobile number and email address
• Username and password (stored in encrypted form)
• Mobile banking account number (for deposits and withdrawals — such as bKash, Nagad, Rocket, Upay)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser version and operating system
• Your navigation patterns on the platform and session duration
• Information obtained from cookies and similar tracking technologies

2.3 Transaction Information

A record of each of your deposits, withdrawals, and betting activities is stored securely in our system. This information is used for account verification, issue resolution, and security monitoring.

3 Purpose of Information Use

tk 71 uses your information only for the following purposes:

• Account management and identity verification (KYC)
• Processing deposits and withdrawals
• Providing customer support via 24/7 live chat and email
• Notifying you about relevant bonuses and promotional offers
• Fraud detection and ensuring account security
• Improving platform quality and refining the user experience
• Taking steps related to responsible gaming

We never sell your information to third parties or rent it out for any marketing purpose.

4 Methods of Data Protection

tk 71 follows industry-standard technology and processes to protect your data:

4.1 Encryption and SSL

Our platform uses SSL (Secure Socket Layer) technology, which encrypts all data flow between your browser and our servers. Passwords and financial information are always stored in hashed and encrypted form.

4.2 Access Control

Only authorised staff can access your information, and they are limited to the data necessary for their specific tasks. All access logs are retained and reviewed regularly.

4.3 OTP Verification

Mobile OTP verification is mandatory for account login, password changes, and large withdrawal amounts, which prevents unauthorised access.

5 Sharing Information with Third Parties

tk 71 does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Mobile banking service providers such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete a transaction — solely for the purpose of processing that transaction.
• Technology Service Providers: Technology partners who assist in operating our platform work under strict confidentiality agreements.
• Legal Obligations: Information may be provided in compliance with a valid order from a competent court or law enforcement authority.
• Fraud Prevention: Limited information related to suspicious activity may be shared with security agencies or anti-fraud services.

Outside the cases above, no information will be given to any third party without your consent.

6 Cookies and Tracking Technologies

tk 71 uses cookies to keep your session active, remember your preferences, and improve platform performance. Types of cookies:

• Essential Cookies: Required for storing login sessions, security tokens, and language preferences.
• Performance Cookies: Used to analyse page load times and usage patterns.
• Functional Cookies: For remembering your settings and preferences.

You can disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

7 Data Retention Period

We retain your information for the entire time your account is active. After an account is closed, some information may be kept for a set period for the following reasons:

• Financial transaction records — for dispute resolution and auditing
• Identity verification documents — for the required legal period
• Customer service conversation logs — for service quality improvement

After the retention period ends, your information is securely deleted or anonymised.

8 Your Rights

As a tk 71 user, you have the following rights:

8.1 Right to Access Information

You can contact us at any time to find out what information we hold about you and to request a copy of that information.

8.2 Right to Correction

If your account contains incorrect or outdated information, you can request that it be corrected. Changes related to identity documents will require a verification process.

8.3 Right to Deletion Request

You may request deletion of information that does not need to be kept beyond legal obligations. However, if there are active transactions or disputes, it may not be possible to delete the related information.

8.4 Opt Out of Marketing Communications

You can stop receiving promotional emails or messages at any time. In that case, contact our customer support team via live chat or email.

9 Responsible Gaming and Data Protection

As part of tk 71's responsible gaming programme, we monitor your gaming behaviour. This includes betting patterns, session duration, and deposit amounts. This information is used solely for your protection — such as identifying problematic gaming behaviour and helping set limits when needed.

Information related to this monitoring is not used for any marketing purpose or shared with third parties.

10 Protection of Minors' Information

A minimum age of 21 is required to open an account at tk 71. We do not knowingly collect any information from minors. If a user opens an account with a false age, that account will be closed immediately upon verification and all related information will be deleted.

If a minor member of your family has accidentally opened an account, please contact our customer support promptly.

11 Changes to the Policy

tk 71 reserves the right to update this privacy policy when necessary. If any significant changes are made, we will send advance notice to your registered mobile number or email. Continuing to use the platform after an update will be taken as acceptance of the new policy.

The latest version will always be available on this page. Visit the page regularly to keep yourself updated. To learn more about our overall terms of service, see the About Us page.

12 Contact Information

If you have any questions, concerns, or requests regarding this privacy policy, please contact our customer support team:

• 24/7 Live Chat — directly from any page on the platform
• Email: [email protected]

Our team is able to assist in both Bengali and English. You can also visit our FAQ page for common questions — answers to many frequently asked questions are already provided there.